Waiting for a call

Tyson is the VRA Rescue NSW enquiry assistant — an AI voice agent answering inside Amazon Connect. It answers common questions, finds the nearest squad, and with the caller's permission sends the details by SMS or email. Every step it takes appears here live.

Dial and just start talking +61 7 3062 8300

Demo line — please use a team phone. In an emergency always call 000.

How this demo works

One number for joining, donating, finding a squad and general enquiries.

  1. Tyson answers, tells you the call is transcribed, and asks how it can help.
  2. Ask a question — it answers from VRA's common enquiries, or looks up your nearest squad.
  3. Say yes to a text or email, and watch the step tick off on the right.
Try saying "How do I become a volunteer?" "Where's my nearest squad?" "Is my donation tax deductible?" "Can you text me that?"